Privacy Policy

Copperfield Electric (“Copperfield Electric,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains what information we collect through copperfield-electric.com (the “Site”), how we use it, and the choices you have. By using the Site, you agree to the practices described below.

1. Information We Collect

Information you give us directly. When you submit our contact/quote request form, we collect the information you provide, which may include your name, address, email address, phone number, preferred service date and time, and any message or details about your electrical project.

Information collected automatically. Like most websites, we and our service providers automatically collect certain technical information when you visit the Site, including your IP address, browser type, device type, pages viewed, referring website, and general location (city/region level). We collect this through cookies, pixels, and similar tracking technologies.

Information from advertising platforms. We run advertising campaigns through Google Ads and may use Google Ads conversion tracking, Google Analytics, and remarketing tags. These tools may place cookies in your browser to help us measure ad performance and show you relevant ads on other websites after you visit our Site. We may also use call tracking numbers to determine which marketing efforts generate phone calls; if you call a tracking number listed on this Site, your call may be recorded or monitored for quality and marketing-attribution purposes, and we will provide notice of any such recording where required by law.

2. How We Use Your Information

We use the information we collect to:

• Respond to quote requests and schedule electrical services
• Communicate with you about your inquiry, appointment, or ongoing project
• Send you information you’ve requested, such as estimates or follow-up details
• Improve our Site, services, and advertising performance
• Comply with legal obligations and protect our legal rights

Consent to be contacted. By submitting the contact form or otherwise providing your phone number or email address, you consent to Copperfield Electric contacting you by phone, text message (SMS), or email regarding your inquiry, including appointment confirmations, follow-ups, and quotes. Message and data rates may apply. You may opt out of text messages at any time by replying “STOP,” and you may unsubscribe from marketing emails using the link provided in those emails. Opting out of marketing communications will not affect service-related communications about a project you’ve already requested.

3. How We Share Your Information

We do not sell your personal information. We may share information with:

• Service providers who help us operate the Site, manage scheduling, process payments, or run advertising campaigns (for example, Google, our CRM/scheduling software, and payment processors), bound by confidentiality and data-protection obligations
• Government authorities or third parties, if required by law, subpoena, or legal process, or to protect the rights, property, or safety of Copperfield Electric, our customers, or others

4. Cookies and Advertising Choices

You can control cookies through your browser settings, though disabling cookies may affect how the Site functions. To limit interest-based advertising:

• Google: adjust your ad settings at adssettings.google.com or opt out of Google Analytics using the Google Analytics Opt-out Browser Add-on
• Industry-wide opt-out: visit optout.aboutads.info or optout.networkadvertising.org

5. Your Choices and Rights

You may contact us at any time to:

• Ask what personal information we have collected about you
• Request correction of inaccurate information
• Request that we delete information you’ve submitted to us
• Opt out of marketing calls, texts, or emails

We will respond to reasonable requests within a reasonable timeframe. Depending on your state of residence, you may have additional rights under applicable state privacy law; we will honor requests to the extent required by law.

6. Data Security

We use reasonable administrative and technical safeguards to protect the information you provide. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Data Retention

We retain the information collected through our contact form for as long as reasonably necessary to respond to your inquiry, provide services, maintain business records, and comply with legal, accounting, or reporting obligations.

8. Children’s Privacy

Our Site is intended for adults seeking electrical services and is not directed to children under 13. We do not knowingly collect personal information from children.

9. Third-Party Links

Our Site may link to third-party sites (such as our Yelp, Google, Facebook, Instagram, or Twitter profiles). We are not responsible for the privacy practices of those third-party sites, and we encourage you to review their privacy policies separately.

10. Scope of Services Referenced on This Site

This Privacy Policy governs data collected in connection with the electrical services described on this Site. Copperfield Electric does not provide solar panel sales, installation, service, or repair of any kind. Any content on this Site referencing solar energy or solar panels is provided for general educational and informational purposes only and does not represent a service we offer or an offer to perform solar work. Please contact us directly at (626) 622-9694 if you have questions about the specific services we provide.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Effective Date” above reflects the most recent revision. Continued use of the Site after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your information, contact us at:

Copperfield Electric 1581 Copperfield Dr, Tustin, CA 92780 Phone: (626) 622-9694 Email: copperfieldeltrc@gmail.com